User level: Level 1 (15 points)iPhone 7 works with ApplePay, but doesn't read NFC tags. Tried completely resetting phone and restoring from backup, without success. Running ios 13.3.
Anyone else encountered this issue?
Posted on Jan 2, 2020 1:56 PM
User level: Level 10 (168,247 points)Jan 2, 2020 5:18 PM in response to Calum55
That would lead me to believe there is a hardware problem with your specific phone. Click on the Contact Support link at the top right of this page to start the service process.
User level: Level 10 (168,247 points)Jan 2, 2020 5:11 PM in response to Calum55
If you noticed there is an asterisk next to the iPhone 7 and others in that link reading NFC but there is no explanation of it that I can find. The article also states that the functionality was added in iOS 11. Are you using a 3rd party app to try to read one? Or the home screen?
User level: Level 10 (168,247 points)Jan 2, 2020 4:25 PM in response to Calum55
Apple only have very limited support for NFC, what in particular are you trying to read?
User level: Level 10 (168,247 points)Jan 2, 2020 4:57 PM in response to Calum55
Newer functions other than Apple Pay were added to iOS, not specifically to hardware. Are you running iOS 13.3?
User level: Level 1 (13 points)Jan 30, 2020 2:55 PM in response to Calum55
Hi Calum,
Same here, I’m using same app on iPhone 11 and works perfectly, but iPhone 7 will never detect NFC tag
User level: Level 1 (15 points)Jan 2, 2020 4:47 PM in response to deggie
the iPhone 7 supports reading and writing of NFC tags through third party apps, such as TagWriter. A business I deal with now uses tags, but although others with iPhone 7's are able to read these tags through the app, mine does not. Since ApplePay works, they are at a loss to explain.
User level: Level 1 (15 points)Jan 2, 2020 5:16 PM in response to deggie
Yes, I've tried TagWriter and the app the business uses. Both appear to use the same API, as the graphic is the same when the phone asks it to be placed next to the reader. As mentioned, others with 7's are able to read ok.
User level: Level 1 (8 points)Jan 2, 2020 2:28 PM in response to Calum55
I have the same issue with notifications
User level: Level 1 (15 points)Jan 2, 2020 5:05 PM in response to deggie
Yes, 13.3. FYI, the following link lists NFC functionality for different iPhone models:
User level: Level 1 (15 points)Jan 2, 2020 5:19 PM in response to deggie
Appreciate your help, thanks!
User level: Level 1 (13 points)Jan 29, 2020 10:17 PM in response to Calum55
Hi Calum
I'm having same issue with iPhone 7, did you solved this problem?
User level: Level 1 (15 points)Jan 30, 2020 1:47 AM in response to Calum55
Hi Sergio,
Meant to ask; did you happen to upgrade from an iphone 6, and use Quick Start to transfer your data to the iphone 7?
User level: Level 1 (13 points)Jan 30, 2020 4:47 AM in response to Calum55
Hi Calum
Not it was a brand new installation
User level: Level 1 (15 points)Jan 30, 2020 2:49 PM in response to SergioTrejo18
Hi Sergio,
The upgrade to 13.3.1 made no difference. That's me out of ideas.
User level: Level 1 (15 points)Jan 29, 2020 10:33 PM in response to SergioTrejo18
Hi Sergio,
No, I didn't. I had the local apple store check the phone, and confirm all ok (any issue with the nfc hardware would have meant apple pay wouldn't work, which it does). I then had them remove the battery, clearing any potential issues in the RAM, but that did not help either.
I have just upgraded to 13.3.1, and will be trying the tag reader again tomorrow, to see if a firmware update helps. I'll let you know.
Originally posted at discussions.apple.com/thread/251003056