User level: Level 1 (8 points)I got a phone call saying my iphone or ipad have been hacked. I waited on hold to talk to someone and they wanted access to my computer. I said I was at work and could not let that happen and he hung up on me. Is there any way you can check to see if my apple products have been hacked?
Posted on Jan 2, 2020 10:11 AM
User level: Level 10 (268,198 points)Jan 2, 2020 10:32 AM in response to C_hillin
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
User level: Level 10 (268,198 points)Jan 2, 2020 10:52 AM in response to C_hillin
If you divulged your account information to the person you talked with, yes.
User level: Level 1 (8 points)Jan 2, 2020 10:41 AM in response to stedman1
My daughter had just locked herself out of my ipad, which is why it concerned me in the first place. I've never see the screen that she was on. Should I change/update all my password and info on my account?
Originally posted at discussions.apple.com/thread/251002240