User level: Level 1 (4 points)I can't remember my password for apple id and my email address is incorrect. I tried my correct email and it tells me it is already taken!
Posted on Jan 2, 2020 7:04 AM
User level: Level 10 (687,885 points)Jan 2, 2020 8:30 AM in response to jjrhcSJBSJ
contact Apple ID Support.
Apple ID Support
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.
Originally posted at discussions.apple.com/thread/251001644