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Cannot get email - imap is not responding

Hi

MS laptop crashed and MS have since restored it all and had to change the IMAP details

However my Ipad as a result and straight after they resolved stopped emails coming in and the subject line states above. Verify that you have entered the correct account info in mail settings

Therefore would like to be able to do that to start aligning and syncing the Laptop with my Ipad again

Can you please help me,

3 replies

Hello,


You will need to reach out to your email provider’s support for assistance with their product.

I have a similar problem. I changed my password using my host (Hostgator Webmail) and now my emails won't reset and I'm not able to receive or send email as my accounts won't connect to the server. The problem is only with my MacBook Air 2019 because my emails work on my iPhone X. Help please! I've contacted Hostgator and they assured me their system works.

I did but they say it could be the MacBook issue