User level: Level 1 (8 points)Dear All,
Please help me to cancel the subscription for one app in my iphone. Actually, I already edit/ remove subscription for this app, however it still ask my apple charge for this app?
Even I don’t use it any more, but they still asking the payment from me?
I don’t know how to stop it.
the app name astrology
Please help me!
Posted on Jan 1, 2020 9:08 PM
User level: Level 10 (157,110 points)Jan 1, 2020 9:12 PM in response to dung281
You will need to contact Apple Support and start by clicking on this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and see if the information helps in solving your subscription issue.
Axel F.
User level: Level 1 (8 points)Jan 1, 2020 10:23 PM in response to Axel Foley
Thank you very much. But I still cannot solve. I contacted to apple support, then they may help me. Thanks. Happy New Year 2020
User level: Level 10 (157,110 points)Jan 1, 2020 10:27 PM in response to dung281
Happy New Year to you as well. Good Luck with Apple Support and hope you get everything worked out.
Axel F.
Originally posted at discussions.apple.com/thread/251000449