Level 1 (8 points)

Numbers iOS can’t open any files or templates anymore

After the latest update iOS 13.2.3 and numbers update (5.2.1), numbers will not open any files or create new ones. I get a message that says “Can’t open spreadsheet” “numbers can’t read the file, you can try restoring to a previous version”. Or it simple says “The file ... couldn’t be opened”. Not sure what is going on. They open fine on my Mac.

Posted on Dec 1, 2019 8:31 AM

7 replies

wakeboarder801

Level 1 (14 points)

Dec 7, 2019 5:50 AM in response to nygeo

i found that after I restarted my phone, they started working for whatever reason. Odd

nygeo

Level 1 (103 points)

Dec 7, 2019 4:15 AM in response to IwonderifIamtheonlyone

FYI all, I restarted the phone and that seemed to jog the cloud back into functionality.

IwonderifIamtheonlyone Author

Level 1 (8 points)

Dec 7, 2019 11:46 PM in response to wakeboarder801

The restart worked for me as well.

nygeo

Level 1 (103 points)

Dec 7, 2019 4:11 AM in response to wakeboarder801

Did anyone figure this out? I cant open *any* iWork files at all on iOS, also no problems on the Mac. This is fairly terrifying, consider that I blindly trust apple to protect all these sensitive and important files?!?

wakeboarder801

Level 1 (14 points)

Dec 4, 2019 6:45 AM in response to IwonderifIamtheonlyone

I'm having the same problem. They open fine on my Mac running Catalina. I've tried it with multiple files

awape7

Level 1 (4 points)

Dec 7, 2019 5:47 PM in response to IwonderifIamtheonlyone

So? What’s the solution here??? I’ve restarted my phone and still won’t work.

Biepro

Level 1 (4 points)

Dec 8, 2019 3:15 AM in response to IwonderifIamtheonlyone

Thanks. Worked also on iPad after upgrade to Numbers 5.2.1

Originally posted at discussions.apple.com/thread/250905854