User level: Level 1 (4 points)My apple account is on a weird email ending with @icloud.com and is now blocked. It's not an actual email and I cannot reset my account. What can I do about it?
Posted on Dec 1, 2019 8:14 AM
User level: Level 10 (687,895 points)Dec 1, 2019 8:33 AM in response to Efim1955
contact Apple ID Support. I suggest having a copy of the original purchase receipt with the serial number on it available when you call. They will probably need to see that.
Apple ID Support
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Originally posted at discussions.apple.com/thread/250905829