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Dodge1968
User level: Level 1 (4 points)

Resetting ipad

I received old iPad from my mother she forgot password and the email account for resetting is gone when she retired


Posted on Dec 1, 2019 5:00 AM

1 reply

ckuan
User level: Level 10 (122,944 points)

Dec 1, 2019 5:07 AM in response to Dodge1968

She forgot her Apple ID (which is her email address)?

Unless she can retrieve , see here: https://iforgot.apple.com

Or have the original receipt, there nothing you can do.

Originally posted at discussions.apple.com/thread/250905373