User level: Level 1 (8 points)I'm not sure if this is the place to ask, but recently I've upgraded my personal Apple Music account on an ANDROID phone to a family sharing one for the whole family. But whenever I try to set it up and press continue, it doesn't do anything. Is there an issue because my phone is an android? I've tried re-downloading the app and clearing the cache but nothing seems to work...
Any reply will be seriously thanked.
Posted on Dec 1, 2019 2:52 AM
User level: Level 2 (180 points)Dec 2, 2019 8:51 AM in response to yjchun
Hey yjchun, maybe some of us can help you here....Are you able to send an invitation to a family member at all? What exactly does it say on the screen where it doesn't do anything?
Are you willing to attach a photo or video showing that screen?
User level: Level 1 (8 points)Dec 2, 2019 11:36 PM in response to ampedNinja
There isn't anything special-it just get's stuck at the page where it says "Add A Family Member". So basically.... nothing happens to this screen (attached) as I repeatedly press the button. I just won't go to the next page afterward. I've tried spamming the button as well as well, but it doesn't work either way. I'm just worried I wasted my money on the family account.
Originally posted at discussions.apple.com/thread/250905140