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Scratching sound 2019 Macbook Pro 16 inch

Hello, I just received my new Macbook Pro 16 inch. Yesterday evening when installing I noticed a sort of scratching sound coming out from somewhere beneath the keyboard. I hear it now mostly when reading or writing files. Sounds almost like an old HDD disk writing data. Aren't SSD disks supposed to be completely silent, or could it be another component? My 2015 MBP is completely silent.


Contemplating swapping it for another one but afraid it might have the same issue. Anyone else have this problem?

15 replies

Dear marcel may i ask you for a favor? Could you please run geekbench 5 cpu test and put your ear close to keyboard. You will hear a noise like water drop on a very hot surface and evoporates. You can look and notice the noise in the 4:10-4:30 duration. At this point do the test in silent room and wait for the second half of geekbench CPU test. For exp if the test duration is 2 minutes you will hear the sound during second minute while category label changes. The sample video is below.


https://youtu.be/5BbzHwPJro4




I had 2017 and 2018 Macbook Pro's replaced multiple times due to this exact noise - it was driving me nuts. All of them had the same noise. Now using 16" Pro and it still makes the same SSD noise. I gave up on replacing the laptop due to this noise, since some of the replacement laptops had other issues involved like display glitches and bugs. So there is a chance in trading something for worse. This 16" makes ssd noise, to which I'll have to get used to.

Is THIS your noise?


https://www.youtube.com/watch?v=KS-BHI667po


The SSD on this Video is working perfectly.


It only indicates that the SSD drives we all thought would be silent (because, no moving parts) are working so fast that their electrical noises get up into the audible range, and surprisingly loud.

Same issue here, 'Scratching Noice' coming from my brand new MBP 16 inch which I just opened and setup today.


*To clarify, this is not the popping noise from the speakers. I experienced the speaker 'popping' on youtube videos right when the computer started up the first time (I knew about it from the news and wanted to hear it for myself). However the popping noise in my case seems to have been completely resolved after installing the latest Catalina OS update 10.15.2.


This other 'Scratching' noise that you speak of, I agree it sounds exactly like an old non-SSD hard drive making read/write actions. It doesn't sound anything like 'fan noise'. Someone on another thread described it as this: "Sounds 'electronic' and quickly varies in pitch, kind of like higher pitch Morse code when you put your ear near the keyboard."

https://discussions.apple.com/thread/250902536


The noise in the YouTube video posted by another user on this thread sounds exactly like what I'm experiencing. I upgraded my MacBook pro to the 2TB SSD drive, so I wonder if it's this particular drive that has the noise issue. I have a 500GB SSD in my older 2012 MBP and NO NOISE even when reading/writing a lot of data. I also have a 1TB Samsung T5 SSD which I'm using to copy files to my new MPB 16 inch 2TB SSD; while copying, the Samsung makes NO NOISE, whereas the MBP is scratching away.


I am curious...

  • Is this an issue that occurs in the first couple days of using the MBP while "filling up" the MBP 2TB SSD from data migration?
  • Is it specific to the latest 2TB SSD that apple is using in its 2019 16in Macbook Pros?
  • And has anyone noticed whether the scratching noise problem went away over time?



I just watched this YouTube video. The sound from my MacBookPro 16-inch i9 1T SSD is similar to this one. Excuse me, does all MacBookPro 16 inches have such SSD noise? Or is it probable that only a few people's MacBookPro SSDs make this sound? Is this a quality issue? I feel that the place where the noise is emitted should be near the keyboard W, E, R keys. I had a ThinkPad P1gen2 (i7-9750H, Intel 512G SSD) before, and I had similar current noise. But when I disable the CPU Turbo function in the BIOS, this current noise disappears, and the SSD reads no noise, but the CPU will be hot. And I found that when the ThinkPad P1 turns on the energy-saving mode, the current noise is small, and when the high performance is turned on, the current noise will increase. So I have always suspected that the MacBookPro 16-inch current noise comes from the CPU Turbo function , the power supply inductance howls, and the higher the power consumption, the more obvious this noise is. And the inductance on Apple's SSD is fixed with glue, which should not cause vibration.

It does seem to be less after the last Catalina update. It's not bothering me as much anymore.

Could have been the update or perhaps they just make a bit more noise when brand new?


Let me know how yours is after the update.

I've got same question and I took my laptop to the genius bar immediately,but the stuff there said the only part of the laptop that could make noise is the fans...When I tried to make the noise repeat again I found that the music in apple store is toooooo loud and nobody could hear the noise. I've got no idea how to fix the problem now...

I have exactly the same issue after switching from my 2015 MacBook Pro to 16". Scratching noise coming from underneath the keyboard. It seams to be synced with read/write actions on the SSD hard drive. Extremely annoying as I can heard it all the time and it's quite loud...

That sounds about right, yes.


So at least I know it's the SSD. Pretty disappointing though for a 2019 machine costing me Euro 3200,- they are not able to make it as silent as my 2015 MBP (with SSD), my cheap 2016 HP laptop (Also SSD) , or my 1TB external SSD of 100 Euro.


So did they use cheaper SSD technology or something for the 16"?


Generated noise has never been a consideration. These are still lower than many rotating hard drive noises.


Likely criteria are high speed at a reasonable cost, while maintaining long life and excellent reliability.

Same issue on my brand new 16in MBP with 4TB SSD. I've been using SSD's for the last decade and none have ever come close to making this much noise.


Has anyone had luck taking their MBP to a Genius Bar?

Yes, that's exactly the sound. Well it's bit disappointing as it's getting on my nerve and messing up with my focus. Looks like I need to get used to it. Thanks ; )

same terrible sound from my mbp 16" ,3 ghz 5500m 4g and 1tb model :( Does Apple care this problem and work for a solution?

No,my mbp16 is already used for 1 month and as I think the sound is more and more serious, I'm using 10.15.2.

I have the noise on my 500Gb SSD as well.

It's still there, after month of everyday usage so I just had to get used to it.