Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

How to get into locked iPhone 6

How do you get into a locked iPhone 6?

1 reply

How locked? There's 3 kinds of device locking.


1) Carrier lock: How to unlock your iPhone for use with a different carrier - http://support.apple.com/HT201328 - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.


2) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund.


3) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306