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noemi_v

Level 1 (4 points)

Restoring problem

So I have a iPhone 10 and it says to connect to iTunes so I connected it and it says to restore iPhone so it’s preparing to restore but than the phone shuts off so it no longer wants to restore

Posted on Nov 30, 2019 5:42 PM

1 reply

Tesserax

Level 10 (162,294 points)

Nov 30, 2019 6:26 PM in response to noemi_v

See if any of the following articles can help:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Restore your iPhone, iPad, or iPod touch to factory settings - Apple Support

Originally posted at discussions.apple.com/thread/250904344