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AndrewMx17
User level: Level 1 (4 points)

How to change Apple ID alias to match new Apple ID

Changed my Apple ID to a new email address. However, the @icloud and @me addresses remain the same as my old email. I know I can create aliases but these aliases cannot be removed because they say they’re an alias of my Apple ID address (old one at that.)


So to simplify it this is what it looks like:

old Apple ID : [email protected]

new Apple ID: [email protected]

and currently the @icloud.com and @me.com addresses are:

[email protected] and [email protected]

How do I delete or change the [email protected] / [email protected] to [email protected] / [email protected]?


I’ve already created additional aliases, but would like to remove the old ones that were created when I initially created my Apple ID with my old email.


Thanks in advance!

Posted on Nov 30, 2019 1:50 PM

5 replies

Eric Root
User level: Level 10 (687,895 points)

Nov 30, 2019 2:40 PM in response to AndrewMx17

You can't remove/change @iCloud.com, @me.com or @mac.com aliases.

AndrewMx17 Author
User level: Level 1 (4 points)

Nov 30, 2019 2:57 PM in response to Eric Root

So I suppose the only solution would be to create a new Apple ID / iCloud account? Side note, even the “[email protected]” and “[email protected]” show in the ‘Reachable At’ menu, but I have only my cell phone number to be used to send and receive iMessages, I would never be able to receive a iMessage at the “[email protected]” or any other email/old Apple ID for that matter. Correct? Appreciate very much!


Eric Root
User level: Level 10 (687,895 points)

Nov 30, 2019 3:09 PM in response to AndrewMx17

You are welcome. If you create/use a new Apple ID, you will lose access to some of your data and the purchases made with your existing Apple ID. 


The email and getting a message to those addresses is correct. Have you tried signing out of Messages/FaceTime and back in to see if the email addresses will show?

AndrewMx17 Author
User level: Level 1 (4 points)

Nov 30, 2019 3:35 PM in response to Eric Root

To my knowledge and understanding, I am not signed it at all. See the encircled “Use your Apple ID for iMessage/FaceTime” prompt in their corresponding menus.

Eric Root
User level: Level 10 (687,895 points)

Nov 30, 2019 4:20 PM in response to AndrewMx17

You will probably need to sign in to see the email addresses.

Originally posted at discussions.apple.com/thread/250903839