User level: Level 1 (4 points)Hi.
I want to change country for my account in App Store from Russia to Belarus + Visa.
But i have 1 RUB on my balance and cannot spend it before. Can you reset my balance manually?
Thanks!
Posted on Nov 30, 2019 12:35 PM
User level: Level 10 (363,125 points)Nov 30, 2019 12:53 PM in response to volha162
Contact iTunes Support and ask them to clear your balance.
User level: Level 10 (687,895 points)Nov 30, 2019 12:42 PM in response to volha162
contact iTunes Support and ask them to zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Originally posted at discussions.apple.com/thread/250903712