User level: Level 1 (8 points)I just bought new Apple Watch series 3 and won't pair with my iPhone 6. its straight out the box. my phone keeps bring up the message that my iOS is not up to date, which it is currently running iOS 12.4.3
I tried reseting both the watch and phone multiple time and still can't proceed any further
Posted on Nov 30, 2019 12:46 PM
User level: Level 10 (238,530 points)Nov 30, 2019 12:55 PM in response to isai96
You either need a new phone or you need to return the watch.
It requires a phone running iOS 13.
User level: Level 1 (8 points)Nov 30, 2019 1:23 PM in response to KiltedTim
Yes I need a newer phone. iPhone 6 can’t run on iOS 13. While the Apple Watch is running on ios6 that need iOS 13
User level: Level 1 (36 points)Nov 30, 2019 1:05 PM in response to isai96
You will have to update your IOS version on your iPhone. Go here if you need to know how to update your IOS.
User level: Level 9 (58,819 points)Nov 30, 2019 3:19 PM in response to isai96
Apple Holiday Return Policy (Purchase between: 15-Nov-2019 thru 25-Dec-2019, Return by 8-Jan-2020)
All purchases made before November 15, 2019 and after December 25, 2019, are subject to the Standard 14-day Return Policy.
Originally posted at discussions.apple.com/thread/250903710