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Beckymax
User level: Level 1 (8 points)

How do I update my iPad to iOS 11?

I'm currently at 10.3.3 and need 13.

Posted on Nov 30, 2019 11:23 AM

3 replies

Lyssa
User level: Level 8 (41,573 points)

Nov 30, 2019 11:31 AM in response to Beckymax

If you're on 10.3.3, your iPad cannot be updated further. You need a newer device.


~Lyssa

Community User

Nov 30, 2019 11:41 AM in response to Beckymax

I suspect you have the iPad 4th generation from 2012, as that model supports 10.3.3 (10.3.4 for cellular) but not iOS 11, 12 or 13 as the hardware of that device is too old for anything newer.


If you want or need iOS / iPadOS 13, you would need to buy a new iPad.


www.apple.com/ipad

Beckymax Author
User level: Level 1 (8 points)

Nov 30, 2019 12:49 PM in response to Community User

Thanks.


Originally posted at discussions.apple.com/thread/250903556