User level: Level 1 (4 points)My iPhone XR won’t update to IOS and it’s been months contacted Apple they haven’t helped yet
[Re-Titled by Moderator]
Posted on Nov 30, 2019 11:00 AM
User level: Level 10 (239,207 points)Nov 30, 2019 11:12 AM in response to Betsyrosas6
How are you trying to update the device. See this is attempting to update over the air. Get help with over-the-air iOS updates - Apple Support
If not, see this, Update your iPhone, iPad, or iPod touch - Apple Support
Originally posted at discussions.apple.com/thread/250903502