User level: Level 1 (4 points)Hi! I have forgotten the password for my existing Apple ID and the email address on it no longer exists. Also the phone not associated with it doesn’t exists either. Help! Any suggestions?
Posted on Nov 30, 2019 10:18 AM
User level: Level 10 (687,895 points)Nov 30, 2019 10:31 AM in response to AMacAller
contact Apple ID Support.
Apple ID Support
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Originally posted at discussions.apple.com/thread/250903369