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strawberry_drea
User level: Level 1 (4 points)

apple support email

I want to confirm if my apple id has been locked, and if so why? I been getting emails from apple support but they look fake. Please let me know. Thank you.

Posted on Nov 30, 2019 10:13 AM

1 reply

stedman1
User level: Level 10 (268,198 points)

Nov 30, 2019 10:14 AM in response to strawberry_drea

  • Apple does not send such messages. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


[email protected]


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Originally posted at discussions.apple.com/thread/250903368