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Dedwarmo
User level: Level 1 (11 points)

What is this unrecognized charge on Apple Card for $0.43?

I have a charge on my Apple Card for $0.43 from October 27, 2019. I went to reportaproblem.apple.com and it does not appear in my list of purchases. I used the messaging button inside the Wallet App and they saw that it was a charged for "Apple Services" so they transferred me to an "Apple Advisor". That person couldn't see what the $0.43 charge was for so they suggested I go to get support.apple.com. From that website I sent an email to Apple Support. They suggested I set up a phone call so that Apple Support can verify my identity over the phone. The person on the phone was not able to tell what the $0.43 was for either.


Case number: 100961854047



Posted on Nov 30, 2019 7:03 AM

5 replies

Dedwarmo Author
User level: Level 1 (11 points)

Dec 4, 2019 4:42 PM in response to Dedwarmo

I got an answer. I had $0.56 in store credit and when Apple ran its monthly bill for iCloud storage for $0.99 it took $0.56 from store credit and put the remainder ($0.43) on my credit card.

askbarnabas
User level: Level 10 (104,778 points)

Dec 3, 2019 6:22 AM in response to Dedwarmo

Was there a remaining balance on your card at the end of the payment period? And you hit the "report an issue" link below the charge?

Dedwarmo Author
User level: Level 1 (11 points)

Dec 3, 2019 4:10 PM in response to askbarnabas

Remaining balance? I’ve paid off my card every month so I’m thinking there was no remaining balance.


I did hit the “report an issue” link below the charge.

Dedwarmo Author
User level: Level 1 (11 points)

Dec 3, 2019 4:13 PM in response to askbarnabas

I checked my statements for August, September, October, November. No interest charges on any of them.

Originally posted at discussions.apple.com/thread/250902859