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Pratyush19

Level 1 (4 points)

WHY AM I NOT ABLE TO VALIDATE MY MACBOOK AIR'S PURCHASE DATE?

I PURCHASED MY MACBOOK AIR FROM DUBAI AND I'M UNABLE TO CHECK IT'S WARRANTY COVERAGE AS IT IS SHOWING VALIDATE PURCHASE DATE. I TRIED TO DO IT MANUALLY BUT IT IS SHOWING WE CANT DO VALIDATE IT RIGHT NOW. I'VE BEEN FACING THIS PROBLEM SINCE A MONTH. I HAVE AN INVOICE TOO.

Posted on Nov 30, 2019 2:40 AM

1 reply

RachT1

Level 5 (7,457 points)

Nov 30, 2019 3:07 AM in response to Pratyush19

Hi there,

To validate your purchase date, you will need to contact Apple Support by phone.

See: Update your proof of purchase and Contact Apple for support and service.

Originally posted at discussions.apple.com/thread/250902356