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Kristy_ppd
User level: Level 1 (4 points)

i received a scam email saying it was apple

I have reveived a scam email saying that my apple account has been locked.. so i clicked to the link and started following the steps.. loging in to my apple account, verified my information (address, cc, phone number) and then it asked for a photo.. so i thought that was weird.. apple never asked for that before. So i clicked on the link and did some research. I havent completed the final step but im afraid of what has happened. What should i do?

Posted on Nov 30, 2019 2:33 AM

3 replies

Eric Root
User level: Level 10 (687,895 points)

Nov 30, 2019 5:56 AM in response to Kristy_ppd

Change you Apple ID password immediately.


Apple ID Password Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Contact whoever issued your credit card and request they cancel the current card and issue a new one.

Mkh_93
User level: Level 1 (4 points)

Nov 30, 2019 3:29 AM in response to Kristy_ppd

Omg me too, I didn’t realize it was a spam till I saw the last page where we have to take a photo with our ID’s... omg lets just hope they didn’t get our info’s and our credit cards *panic emoji*


Originally posted at discussions.apple.com/thread/250902351