Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.
Guide
Community archive team

Where to get Apple support after the Apple Support Community closes

With the Apple Support Community closing on November 20, 2026, you'll need other places to get help with your Apple devices. These are Apple's official support channels. They are run by Apple, not by this archive.

Apple Support website

support.apple.com has Apple's articles, user guides and downloads for every product. Searching it for the exact error message is often the quickest start.

Contact Apple Support

At getsupport.apple.com you can pick your product and issue and then chat with or call an Apple advisor, or schedule a repair. This is the right place for anything only Apple can fix, like a locked or disabled Apple Account, billing problems and hardware repairs.

Apple Support app

The Apple Support app for iPhone and iPad shows your devices and coverage, and connects you to an advisor or a repair appointment.

Past community answers

Many problems have already been solved by community members over the years. Those answers live on in this archive: search the archive or browse communities. If you have an old link, see how to find an old discussions.apple.com thread.

Never share your password

Apple advisors never ask for your Apple Account password, and neither do we. This archive will only ever offer Sign in with Apple, where Apple handles your password.

This is an unofficial, community-run archive and is not affiliated with or endorsed by Apple Inc.